In our Courageous Conversations workshop we support people to build their awareness and train their skills to be present in the conversation, listening attentively, seeking clarity and keeping an open dialogue going. Imagine you are having a conversation with a colleague or someone in your team who is stuck or resistant. How do you deal with that? What do you say that can change his or her mind?
In this video Marcia Reynolds talks about how you can turn difficult conversations into breakthroughs. Watch to learn what transformational leadership and coaching does to someone's brain and learn how you can successfully use these techniques too.
‘The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs’
by Marcia Reynolds: